Job Description

Join Our Team as a Fraud Investigator at Kohler Credit Union!

Are you a detail-oriented detective with a passion for protecting members from fraud? Do you have the skills to uncover hidden patterns, identify suspicious activity, and stop fraud in its tracks? If so, we want you to be our next Fraud Investigator !

Why You'll Love Working at Kohler Credit Union:

At Kohler Credit Union, we focus on community and empowering our employees. Join us for a rewarding career with a competitive salary and comprehensive benefits, including health, dental, vision insurance, retirement plans, and generous paid time off. Enjoy a healthy work-life balance, continuous learning, and a collaborative culture where your ideas matter. As a mission-driven organization, we celebrate contributions and promote wellness in a diverse, inclusive atmosphere. Experience the difference at Kohler Credit Union!

Job Overview: As our Fraud Investigator, you'll be on the frontlines, investigating potential fraud and unusual activity while using a variety of systems and reports. Your sharp eye for detail will help safeguard our members and the credit union from fraud. You'll monitor trends, communicate with law enforcement, and assist in creating top-notch fraud prevention controls. It's not just about detecting fraud - it's about creating a secure environment that makes our members feel safe!

What You'll Do:

• Investigate Fraud: Detect and track unusual activity, taking swift action to prevent potential losses.
• Member-Focused: Communicate with members professionally and empathetically, even when navigating sensitive fraud-related matters.
• Collaborate for Success: Partner with internal teams and external stakeholders to ensure timely responses to incidents.
• Create Strong Fraud Controls: Assist in the development and upkeep of effective fraud prevention policies to protect both members and the credit union.
• Team Support: Educate, coach, and support your colleagues in strengthening our fraud prevention efforts.
• Engage with Law Enforcement: Partner with law enforcement when needed to resolve fraud cases.
• Stay Ahead of Fraud Trends: Continuously learn and adapt to emerging fraud trends and detection methods.

Qualifications:

• Education: Minimum of an Associate's degree.
• Experience: 4-6 years in the financial industry, with a focus on fraud investigation, fraud prevention, or related roles (equivalent experience is welcome!).
• Certifications: Must maintain the Bank Secrecy Act Compliance Specialist (BSACS) certification or equivalent (must obtain within 18 months of hire).
• Regulatory Knowledge: Stay up-to-date with compliance regulations, fraud prevention laws, and government regulations impacting the financial sector.

What We Offer:

• Comprehensive Benefits: Medical, Dental, Vision, 401k, Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, Pension, and more!
• Competitive Salary: $60,000-$70,000
• Educational Support: Tuition reimbursement to foster your professional growth.
• Work-Life Balance: Family-friendly hours and generous paid time off.

Ready to make a difference and join our team? Apply today and help us keep fraudsters at bay!

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