Job Description

Summary

Perform laundry cleaning activities in accordance with Hyatt health and safety standards, while ensuring a high level of guest satisfaction. 

Qualifications:

• Near High School diploma or equivalent and/or experience in a hotel or a related field preferred but not necessary.
• This position requires strong attention to detail ability to communicate effectively with guests and team members verbally or in written form.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.

Responsibilities:

• Comply at all times with Hyatt standards and regulations to encourage safe and efficient operations.
• Sort, count, and pre-treat soiled linen in preparation for laundering.
• Load and unload washers and dryers.
• Maintain equipment as trained.
• Fold, store and distribute towels and linens.
• Practice safe work habits and wear protective safety equipment. 
• Assist with other housekeeping tasks in the event of staffing shortages.
• Maintain clean work area.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Perform other duties as requested by management.

Work Environment and Context:

• Work schedule variation and may include working on holidays, weekends, or alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling bending, kneeling, lifting up to 50 pounds, reaching, kneeling and bending.
• Operate heavy machinery and use cleaning chemicals.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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