Job Description

Job Description:

Tasting Room Manager

We are seeking a passionate and customer-focused Tasting Room Manager to lead the operations of our tasting room team. The ideal candidate will ensure a welcoming and educational experience for all visitors, manage staff, and promote our biodynamic and organic wines. This role requires strong leadership, hospitality, and organizational skills, with the ability to drive sales and enhance the overall guest experience.

Key Responsibilities:
•  Oversee daily operations of the tasting room, ensuring an exceptional guest experience. Create and document procedures for tastings and sales.
•  Train, manage, and schedule tasting room staff to provide knowledgeable and friendly service.
•  Educate guests on our biodynamic and organic practices, and the unique characteristics of our wines.
•  Develop and implement strategies to increase tasting room sales and wine club memberships.
•  Manage inventory, sales reports, and coordinate with the winery team for special events.
•  Assure seamless customer relationship management and handle all customer inquiries and resolve issues promptly to increase sales and maintain a positive reputation.
•  Coordinate an assure update of social media and online presence, including kitchen and floor staff participation and response to reviews.

Qualifications:
•  Detailed experience in hospitality, retail, or winery management, specifically tasting rooms.
•  Strong wine knowledge, ideally with experience in biodynamic/organic wines.
•  Excellent communication and leadership skills.
•  Fluency in French and/or English is preferred. Knowledge of German and Italian highly valued as well.

About us:

Located below the village of Ramatuelle, near Saint-Tropez, and just one kilometer from the beach, our boutique winery is a small, innovative operation. With 14 hectares of certified biodynamic and organic vineyards, we are committed to crafting natural wines that express the unique terroir of the region. With a production limited to under 10,000 cases per year, we take pride in crafting natural wines making few compromises or interventions. We pursue terroir driven red, white, and rosé wines, fermented with native yeast and finished with limited fining and filtering.

As a member of our team, you’ll join a vibrant group of likeminded individuals with a passion for wine and food.
Our culinary and hospitality program follows the same basic tenets as our farming and winemaking, using local seasonal ingredients that respect our land and those of our suppliers.

We pride ourselves on being pioneers in our region, a small operation with big ambitions, blending traditional techniques with modern practices to create exceptional wines.

As a member of our team you can help us to transmit these messages and values to our customers. We strongly encourage our staff members to learn about our practices and participate in the vineyard activities, especially for our yearly team harvests.

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Job Tags

Seasonal work, Local area,

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